Policies & Frequently Asked Questions
FAQ
Intake Forms
Please complete your intake form before arrival. There is time built into your appointment for further consultation.
Parking
The building has a large parking lot with ample spots!
Check-in Process
I am located in a suite within 3040 Berks Way. After entering the building, please make yourself comfortable within the shared waiting area. There is no receptionist, but I will be out shortly to greet you!
Policies
Cancellation Policy
To cancel, please notify me by call or text at (919) 307-6517.
Cancellations under 24 hours will be charged 50% of the service fee. No-call, no-shows will be charged the full service price.
All Bodies Welcome
The Soothing Spell is committed to providing massage therapy services to all individuals without discrimination. Service will not be refused to any client based on race, color, religion (creed), sex, sexual orientation, gender identity or expression, national origin (ancestry), disability, age, marital status, veteran status, and other protected characteristics. All clients will be treated with respect and dignity in a safe, welcoming, inclusive, and professional environment.